Property Manager Responded: We’re truly sorry to hear about the issues you experienced with your AC unit. We understand how important it is for our residents to feel comfortable in their homes, especially during Florida’s hot summer months. We sincerely regret any inconvenience this situation may have caused and want to assure you that your experience does not reflect the level of service we strive to provide. We understand that a portable AC unit was provided as a temporary measure while the necessary repairs were being addressed. While we’re glad, we were able to provide some relief, we also understand that a portable unit is not a permanent solution or a substitute for a fully functioning AC system. After speaking with our on-site team, we understand that the necessary repairs to your AC have since been completed. We’d appreciate the opportunity to speak with you further and address any remaining concerns. Please reach out to us at iconleasing@pmgassets.com so we can discuss the matter and determine any additional steps needed to make things right. Thank you for bringing this to our attention and giving us the opportunity to address your concerns. We’re truly sorry to hear about the issues you experienced with your AC unit. We understand how important it is for our residents to feel comfortable in their homes, especially during Florida’s hot summer months. We sincerely regret any inconvenience this situation may have caused and want to assure you that your experience does not reflect the level of service we strive to provide. We understand that a portable AC unit was provided as a temporary measure while the necessary repairs were being addressed. While we’re glad we were able to provide some relief, we also understand that a portable unit is not a permanent solution or a substitute for a fully functioning AC system. After speaking with our on-site team, we understand that the necessary repairs to your AC have since been completed. We’d appreciate the opportunity to speak with you further and address any remaining concerns. Please reach out to us at iconleasing@pmgassets.com so we can discuss the matter and determine any additional steps needed to make things right. Thank you for bringing this to our attention and giving us the opportunity to address your concerns.